Privacy Policy

Cituna (“Cituna”, “we”, “us”) operates cituna.com, a tool that measures how AI answer engines and search reference your brand. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

• Account information. When you create an account we collect your name, email address, and a securely hashed password. If you sign in with Google, we receive your name, email address, and Google account ID from Google (we never see your Google password).
• Scan data. The domains and URLs you submit for analysis, and the results we generate for them (visibility scores, AI-engine citations, competitor comparisons, and recommendations).
• Usage & technical data. Your IP address (used for rate-limiting and abuse prevention), basic device/browser information, and a session cookie.
• Communications. If you email us or submit your address through the site, we keep that correspondence.

Cookies

We use an essential, HTTP-only session cookie (cituna_token) to keep you signed in, and a first-party cookie (cituna_ft) that records how you first reached us so we can tell which channels bring people here. We do not use third-party advertising or cross-site tracking cookies.

How we use your information

• To provide and operate the service and generate your scans and reports.
• To create and maintain your account and keep you signed in.
• To prevent abuse, enforce limits, and keep the service secure.
• To improve our features and respond to your requests.

AI processing & service providers

To produce results, we send the domain you submit and the queries we generate to third-party AI providers, OpenAI, Anthropic, Google (Gemini), and Perplexity. We use MongoDB for data storage, a cloud hosting provider for infrastructure, and Google OAuth for optional sign-in. We share only what is necessary to provide the service, and we do not sell your personal information.

Data retention

We retain your account and scan data while your account is active. You can ask us to delete your account and associated data at any time (see “Your rights”).

Security

Passwords are hashed, session cookies are HTTP-only, and traffic is served over HTTPS. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these, contact us at support@cituna.com.

Children

Cituna is not directed to children under 16 and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you.

Contact

Questions about this policy or your data? Email support@cituna.com.